Axalta Offers New Damage Analysis, Management Courses for Heavy Duty Truck Market

Tue, 2 Apr 2013 Axalta Coating Systems (formerly DuPont Performance Coatings) has produced two new Damage Analysis and Production Management courses in their educational curriculum targeted specifically for commercial fleet repair centers. The HDT Damage Analysis course provides a standard damage analysis approach to write more complete estimates and increase consistency of estimates to raise repair center’s gross profit and increase the percentage of closed repair orders. This one-day class is appropriate for repair center...

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Online Reviews and What They Mean for Businesses

Online Reviews and What They Mean for Businesses

Online customer reviews are increasingly a determining factor in whether or not a consumer will patronize a business.  In fact, according to a Huffington Post article, 49 percent of consumers state they are more likely to visit a business after reading a positive review, and 69 percent trust online reviews as much as personal recommendations. According to a Harvard study, a business can lose or gain 5-9% of its sales volume for every single star rating dropped or increased. Some businesses have reported a drop of 20% of sales due to negative...

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State Farm Begins New How-To Video Series on Repair Procedures

State Farm Begins New How-To Video Series on Repair Procedures

  State Farm is launching a new series of online videos for repairers offering repair tips. Debuting as a new series called “Hi-Tech Toolbox Tips and Techniques,” upcoming videos will offers tips on estimating photography, plastic repair and more. Accessible as a YouTube playlist, the first in the series on digital photography techniques in the shop has already been posted online. State Farm is also planning a plastic repair series featuring 11 videos, plus ten plastic repair troubleshooting tips as part of the series. The new...

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Traits of a Successful Salesperson- Competitive Nature

Traits of a Successful Salesperson- Competitive Nature

Have you ever asked yourself what causes one person to be hugely successful in sales, while another fails?  It is a question that has plagued sales managers and business leaders since the dawn of time. We have all seen the lists of personality traits of successful salespeople.  The list includes: Persistent Self-Motivator Sense of Showmanship Personable The list goes on.  Most lists I’ve come across also include competitive nature.  These lists claim that successful salespeople are motivated to beat out their competitors, but also to...

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